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ABITS

Fundamental Change Requires Strategy

March 28, 2012
By George Seffers

One of the most critical pieces of the U.S. Army's Baseline Information Technology Services (ABITS) effort is measuring data, including customer satisfaction data, said Brig. Gen. Frederick Henry, USA, deputy commanding general of the service's Network Enterprise Technology Command. Gen. Henry made the remarks while addressing the audience at TechNet Land Forces Southwest 2012 in Tucson, Arizona.

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