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DIA

General Dynamics to Consolidate Defense Intelligence Agency Help Desks

March 16, 2011
By George Seffers

General Dynamics Information Technology, Fairfax, Virginia, has been awarded a $40 million task order under the Solutions for the Information Technology Enterprise (SITE) contract to support the Defense Intelligence Agency (DIA). General Dynamics will provide 24-hour supervision for the Directorate for Information Management's enterprise service desk, which includes a customer call center and managing mission essential services. The company will be responsible for ensuring unresolved service desk requests are routed to the appropriate support organizations, as well as ensuring that all incidents are promptly and accurately documented in the incident tracking system. General Dynamics will consolidate seven regional service/help desks to two enterprise service desks in the Washington, D.C. area and Colorado Springs, Colorado.

Becker Named DIA Vice Director for Intelligence

November 19, 2010
By Beverly Schaeffer

Rear Adm. Paul B. Becker, USN, has been nominated for assignment as vice director for intelligence, J-2, Joint Staff, Defense Intelligence Agency, Washington, D.C.

Shedd Named to DIA Post

October 4, 2010
By Henry Kenyon

David Shedd has been named deputy director, Defense Intelligence Agency, Arlington, Virginia.

Secret Intel Business, Part 2

June 24, 2010

At AFCEA International's Small Business Intelligence forum yesterday, experts revealed tips about how companies-large and small-can increase their business with member agencies of the intelligence community. But, yesterday's blog coverage was just too short to include all of the advice they shared, so here are a few more ideas.

Secrets of Doing Business With the Intelligence Community

June 23, 2010

The overwhelming feeling among small business owners and industry overall is that winning a contract with one of the three-lettered agencies is not worth the effort. But IC insiders say the opportunities are out there, and companies should be taking advantage of them.

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