NETWORK OPERATIONS (NETOPS)

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Tuesday, 3 August

 

1015 - 1130

Achieving the Army Enterprise Service Desk (AESD)

Donald Greenlee, Assistant Product Manager (APdM) Army Enterprise Service Desk (AESD); Malcom Cannon, 9th SC (A), G5, AESD Capability Manager

The Global Network Enterprise Construct (GNEC) identifies the AESD as a critical enabler of information for Warfighters.  The AESD ensures the services are available and performing when Warfighters require them.

Product Manager Area Processing Center ((PdM APC) under Program Manager Army Knowledge Online (PM AKO) is implementing the AESD.  The AESD will be deployed using a phased approach.  The initial “Bridge” phase will provide 24 x 7 Network Enterprise Center (NEC) focused monitoring and support services beginning in the Continental United States (CONUS).  The follow-on “Objective” phase will provide similar 24 x 7 services but will expand focus to include OCUNUS theaters and functional commands.

The Army Enterprise Service Desk (AESD) currently provides its users with a single point of contact for IT service monitoring and support.  NEC based customers receive support for C4IM services, while functional or application based customers receive support for applications and services.

This Information Exchange Forum (IEF) provides an overview of the Army Enterprise Service Desk program, services, key features and benefits followed by a Question and Answer (Q&A) session to respond to questions and comments from the forum attendees.

  

 

1400 -1515

Active Directory/ Exchange and Identity Management Implementation Overview

Mr. Robert Bachert, Chief of Enterprise Infrastructure Concept Division, 9th SC (A), G5

 

The purpose of this session is to provide stakeholders updated information on the Global Network Enterprise Construct (GNEC) implementation of Active Directory, Exchange, Policy Guidance, Design and Implementation Timeline for the Global Operational Environment. This session will address the status for implementing and migrating to a single Army Enterprise AD Forest in support of the GNEC.  We will discuss the requirements, processes, and responsibilities for successful transition from the current decentralized multi-forest environment to the GNEC standardized AD structures based on Windows Server 2008.  At the completion of this session you will be provided information on the GNEC Network standardization, AD/Exchange and Identity Management implementing and migration strategy, the updated status and timeline for implementing these solutions, significant milestones, what you can do to get ready if you have not been migrated and  migration approach, and required resources.

 

Wednesday, 4 August

 

0945 -1100

Systems Management (SYSMAN) – SCCM - SCOM

Susan Monahan, 9th SC (A), G5

 

This information Exchange Forum will address the deployment of the GNEC standard Army Enterprise Systems Management (SysMan) capability for NIPR and SIPR and currently provides computing platform management for ~300,000+l servers, desktops, and laptops.  Microsoft SCCM 2007 and SCOM 2007 with 3rd Party extensions is the primary systems for computing platform discovery, tracking, management, monitoring, mapping (display), event processing, failure detection, isolation, and analysis of LandWarNet computing platforms and services associated with those platforms.  Current deployment of a SysMan (SCCM/SCOM with 3rd Party extensions) solution has had positive effects on the supportability of the Army Enterprise Network, providing enterprise IT computing platform visibility, IAVM and AGM software delivery and global response capability.  GNEC SYSMAN contributes to ITAM and Vulnerability Management Capability and AESD capability.  Update on current implementation, planned capabilities and PM-AKO fielding

  

 

1130 - 1245

Achieving the Army Enterprise Service Desk (AESD)

Donald Greenlee, Assistant Product Manager (APdM) Army Enterprise Service Desk (AESD); Malcom Cannon, 9th SC (A), G5, AESD Capability Manager

The Global Network Enterprise Construct (GNEC) identifies the AESD as a critical enabler of information for Warfighters.  The AESD ensures the services are available and performing when Warfighters require them.

Product Manager Area Processing Center ((PdM APC) under Program Manager Army Knowledge Online (PM AKO) is implementing the AESD.  The AESD will be deployed using a phased approach.  The initial “Bridge” phase will provide 24 x 7 Network Enterprise Center (NEC) focused monitoring and support services beginning in the Continental United States (CONUS).  The follow-on “Objective” phase will provide similar 24 x 7 services but will expand focus to include OCUNUS theaters and functional commands.

The Army Enterprise Service Desk (AESD) currently provides its users with a single point of contact for IT service monitoring and support.  NEC based customers receive support for C4IM services, while functional or application based customers receive support for applications and services.This Information Exchange Forum (IEF) provides an overview of the Army Enterprise Service Desk program, services, key features and benefits followed by a Question and Answer (Q&A) session to respond to questions and comments from the forum attendees.

 

1445 -1600

Systems Management (SYSMAN) – SCCM - SCOM

Susan Monahan, 9th SC (A), G5

 

See above description.

 

1615 -1730

Host Based Security System (HBSS)

LTC Matthew Boehnke, 9th SC (A), G5

 

This Information Exchange Forum (IEF) will address the way ahead for further implementation milestones for HBSS across the Enterprise, key features, benefits, best practices, and lessons learned followed by a Question and Answer (Q&A) session to address questions and comments from the forum attendees. Areas that will be addressed are: Frago, 13, Change 4, Deployment of Host Based Security System (HBSS), released in October 2009 mandates that HBSS be deployed on all Component Command, Service, and Agency networks.