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5 New Year’s Cyber Resolutions for Federal Agencies

By • Dec 21st, 2011


By Dan Barber

From securing the cloud to unwrapping new architecture compliance requirements, 2011 was a busy year for the tech public sector. In the New Year’s spirit of renewal and rededication, here are five resolutions federal agencies should make.

1. Leverage IT to meet budget requirements
The government fiscal landscape changed radically in the last year with budget cuts across the majority of federal agencies. The Obama’s Administration fiscal 2012 budget proposal calls for a five-year discretionary spending freeze along with $33 billion in additional cuts.

Yet, there is a reason why federal IT spending to commercial contractors is expected to grow five percent annually. Dashboards, information collection systems, computing and business analysis programs will be key tools for agencies to meet increasingly demanding mission requirements with shrinking budgets in 2012. Needless to say, adoption will not move forward without security protocols and safeguards.

2. Secure the cloud
Steven Van Roekel may be the new Federal CIO, but Vivek Kundra’s “cloud-first” legacy will carry on into 2012. Over the long term, the cloud will save agencies some of the cost of purchasing, designing and installing IT infrastructures. According to a Brookings Institute study, the cloud could help agencies save up to 50 percent in IT costs.

However, satisfying mission-critical government system requirements and truly securing public, community, and private clouds will be a major undertaking for agencies in 2012. It will require targeted investments, strong project management, systems engineering, and hard-to-find expertise.

The move to the cloud is happening–Renub Research estimates the federal IT budget devoted to cloud computing spending to reach nearly $1 billion by 2014–and agencies should resolve to lead rather than trail the pack.

3. Move toward a secure mobile workplace
As tablets and smartphones take hold in our personal lives, the benefits of a mobile workforce have become apparent across the federal government and in particular to agencies like the Federal Emergency Management Agency (FEMA) and the United States Census Bureau. The 2011 5.8 magnitude D.C. earthquake also underscored the need for agencies to develop reliable remote access policies and solutions for continuity of operations. Agencies will need to adapt to working with new protocols and technologies that enable remote collaboration.

In establishing remote access frameworks, agencies should resolve to: build management support, define essentials to demonstrating ROI, measure productivity, and supply secure, and affordable telework technology.

While supporting a large number of mobile devices is not without a fair share of challenges, a Bring Your Own Device (BYOD) policy could increase employee satisfaction, provide technical advances and lower costs. BYOD is not without its challenges, but several organizations are running pilots to work through those challenges sooner rather than later.

4. Continuously monitor cyber defenses
In 2012, government agencies will not only battle rogue individuals trying to “brute force” a firewall password or hack into a single perimeter system, but a long-term sustained attack by organized cyber criminals.

With advanced persistent threats becoming more and more sophisticated, government agencies should resolve to continuously monitor, track, and analyze cyber attacks with proactive training engagements including frequent penetration testing and simulated cyber and social engineering attacks.

5. Bridge disparate systems
One of the challenges of the nation’s cyber defense is that agencies rely heavily on disparate networks and systems, which in turn increases their vulnerability.

As federal CIOs look to consolidate and bridge disparate systems in 2012, it will be important not to overlook the human factor. Coordinating a wide array of stakeholders involved in the process will require well-defined policies and programs and collaboration.

Daniel Barber serves as Program Director for the Homeland Security Group within Dynamics Research Corporation (DRC). In his role, Mr. Barber works closely with some of the largest government agencies to implement information security strategies and policies that align with the mission goals of the federal government.

The views expressed by our guest bloggers are their own and do not necessarily reflect the views of AFCEA International or SIGNAL Magazine.

Information Leaks Can Sink Agencies

By • Dec 2nd, 2011


Earlier this year, detailed information about the bomb resistance of a new Department of Defense (DoD) building in Virginia was compromised. Reuters broadcast the information worldwide. The news organization did not obtain the document by hacking network systems, but rather accessed the “official use only” document on the Army Corps of Engineers website. This incident is just one example of the thousands of data breaches that occur as a result of internal information leakage rather than an outside attack.

In their 2011 Information Security Report, the U.S. Government Accountability Office (GAO) shed light on why internal leaks are so prevalent. The report’s survey of 24 major federal agencies found that employees with significant responsibilities are not properly trained on security measures. To that end, there is a critical need to further educate government personnel on how to keep sensitive information secure.

With tightening budgets and increasingly demanding performance requirements, agencies must resist the temptation to be compliance-driven and exclusively rely on quick fixes. A holistic approach bringing together people, processes, and technology into an enterprise-wide solution and a strong risk management framework is a viable and effective strategy for improving cybersecurity.

The U.S. Military engages in full simulations and digital war games to train for battle, and these methods and best practices can be repurposed for the cyber battlefield. Government workforce education and training that is regularly practiced and put in action will help prevent data leakage and save budget dollars.

Frequent penetration testing, simulated cyber and social engineering attacks, or even something as simple as a pop-up tip of the day on an employee’s computer will help make agencies more secure inside and out. After all, policies are only as effective as the people enforcing and enacting them.

Benjamin Franklin once said, “A small leak can sink a great ship.” Investing in the education of the government workforce, utilizing proactive training methods, and aligning policy, technology, and people can ensure smooth sailing.

Prenston Gale is the lead internal Subject Matter Expert for Information Security within Dynamics Research Corporation (DRC). He also serves as a solutions architect for emerging government requirements, building new frameworks and customized methodologies that are deployed in service of government clients. 

The views expressed by our guest bloggers are their own and do not necessarily reflect the views of AFCEA International or SIGNAL Magazine.

Sharing, Mentoring and the Changing World of Work

By • Sep 15th, 2011


“Let’s do lunch?” is a phrase many mock; others use it as much as possible to gain invaluable insight from personal experiences and get feedback about present actions and future aspirations. As an intern, I have a limited perspective of the Department of Defense and rely heavily on the guidance of others when contemplating different career ideas, experience opportunities and developmental paths or programs to pursue. I sincerely appreciate the time, experience, and resources which are shared to develop my knowledge, skills, and abilities.

The mentoring process is an ongoing give-and-take relationship where participants share much more than a meal; the primary knowledge that’s available is calorie-free richness, at that! The generosity of a mentor’s time coupled with a mentee’s attention is a perfect demonstration of organic sharing. Among the benefits of that kind of sharing are the amount of personal detail conveyed and off-the-record insights. During these exchanges it is crucial to remain respectful, receptive and resourceful to adequately nurture and enhance the resulting relationship.

A few great places to start include:
• The SAF/FM Mentoring Community of Practice (https://afkm.wpafb.af.mil/community/views/home.aspx?Filter=OO-FM-PA-01),
• The Palace Acquire Professional Forum (https://afkm.wpafb.af.mil/community/views/home.aspx?Filter=OO-FM-PA-01),
• and your local professional associations including your local AFCEA Chapter.

Some of the things I’ve seen at work in my current situation include my digital continuity book. This tool allows me to keep precise notes and get feedback in one place, with two advantages: First, I’ve communicated a value for another person’s time and they recognized my genuine efforts. Second, both parties will not spend time creating a duplication of the same lesson because my digital continuity book is easily shared among a limitless number of seekers. From this practice, I demonstrate a value for minimizing waste, advocacy for education of the masses, and support of the effort for a paperless Air Force.

We should not take one-size-fits-all approach to on-the-job training, either. Sometimes the relationship is less formal. When transitioning to Maxwell AFB, I was assigned a sponsor who has turned out to be a wonderful friend. We began with simple tips about the area, which greatly reduced the stress surrounding relocation. Now we are frequently working together sharing resources, networks, and maintaining our professional competition levels.

Mentoring programs and on-the-job training are just two points of a successful knowledge sharing system, however. The most subjective, and possibly the most important, is the ability within these systems to express appreciation. Senior leaders like Major General Flowers frequently cite the power a simple ‘Thank you” holds. Merely saying friendly phrases is not enough though; he allows his sincerity to radiate with the recipient(s) of his message.

Work culture is changing to embrace this mindset, as well. A growing trend is seeing work areas designed in open circular patterns rather than in cubicles, which confine workers physically and mentally. Another work culture change that involves sharing is the 360 degree appraisal process, where all involved are able to share those valuable traits, needs improvement areas, and points the entire team of identifiers will be able to assist with during positive progression. These few changes can empower those around you regardless of rank and encouraging a collaborative or shared environment.

Ms. Jennifer Miller is a 2nd year Financial Management Specialist, Palace Acquire Federal Career Intern of the United States Air Force at Maxwell Air Force Base, Montgomery, AL.

The Real Agents of Change

By • Jul 25th, 2011


We presently are experiencing intense pressure not to raise the debt ceiling, prophecies about the downfall of government IT, more legislators considering reducing the once-sacred defense budget, and prophecies of gloom and doom relating to government programs in general. Despite this, a number of leaders and real change agents both in government and outside government offer us some real hope and shining examples.

A number of senior government and former government leaders are helping lead the Citizen Enabling Open Government initiative intended to make government responsive to the citizens who know what they need from government. Among its advisors are Dennis Wisnosky, DoD Chief Technology Officer and Chief Architect of the DoD Business Mission Area, and Mark Forman, co-founder of Government Transaction Services and the first Federal Chief Information Officer. Mike Dunham, chair of the Enterprise Architecture Shared Interest Group of the American Council of Technology and Industry Advisory Council, has made the observation that these leaders “have really taken the bull by the horns.”

Some people’s eyes glaze over when you mention the term Enterprise Architecture (EA), may have misconceptions about what it truly means, and others think it is a colossal waste of money that produces negligible results. EA, regardless of whether it is the Federal Enterprise Architecture, the Department of Defense (DoD) Architecture Framework, or some other model, provides frameworks within which experts working with business and technology leaders and other specialists can categorize, inventory, and prioritize a current state of existing lines of business functions along with those technologies and programs that support them, then develop a future state.

Mark Forman was recently interviewed on EmeraldPlanet; the show ran on a Northern Virginia public access cable channel in June and is now available as a webcast. One of the foremost advocates of the Citizen Enabling Open Government initiative, Forman titled his segment “An Alternative Approach for Reorganizing the Federal Government.” He stated early on that “Government exists to service the people,” and over the longer term, “government must change structures and accelerate its responsiveness … over the last 30 years, this has gone the other direction.” He also added that it was important to engage the public because programs and the federal Government are so complex, and because citizens know what they need from government.

Forman advocated that the “real redundancy is in the programs and not the IT,” explaining that GAO found that 45-50 programs may be providing the same services under different agencies. A GAO report states, “eight of cabinet departments are involved in water resource management.” Forman said that people involved in EA have proven EA’s value through consolidation. “We know currently government is unaffordable; we need to refocus government efforts, streamline and focus and do that in a way that changes the traditional deficit reduction focus,” he said. “We must match up cutbacks in funding with improvements in performance” such as by using cloud computing.

During the same program, Dennis Wisnosky described how the DoD is looking for different ways in which to conduct its business, especially since 51 percent of its money spent on managing backroom operations such as how to pay soldiers and logistics. Wisnosky has championed defining business process and technology components into their simplest form and creating patterns of usage to save money and modernize the DoD. The DoD is, he said, “supporting the troops by not inventing new technologies”–but instead using other capabilities. The DoD is creating a common language, interoperability between systems, a Service Oriented Architecture, and using cloud computing to reduce costs and increase efficiency. As a result, the DoD Business Mission Area and DoD have a successful track record in modernizing business functions.

The Citizen Enabling Open Government initiative intends to make government more responsible to citizens. To that end, your participation personally and professionally would be welcome through the American Council of Technology and Industry Advisory Council and the LinkedIn CEOG group.

Christine Robinson is president of Christine Robinson & Associates, LLC; an enterprise architect with a security background; advisor to Arlington County; and advisory board member to EmeraldPlanet and its global television show. Robinson writes extensively and speaks about security to audiences worldwide.

The views expressed by our guest bloggers are their own and do not necessarily reflect the views of AFCEA International or SIGNAL Magazine.

This 4th of July, Celebrate Our Nation’s Heroes

By • Jul 1st, 2011


By Elaine Rogers

Little USO Soldiers Welcome Home DaddyToday, as our country celebrates its independence, let us also celebrate our service men and women and their families who stand ready to protect the freedoms that make this country remarkable. For 235 years military families have endured tremendous sacrifice to ensure our freedom and security. In the past ten years, with the wars in Iraq and Afghanistan, our troops have regularly deployed to the far reaches of the world while their families remained in our communities eagerly awaiting their return.

President Obama recently announced that 33,000 troops will return home from Afghanistan over the next year. The Metropolitan Washington area is home to one of the largest military populations in the world. They are our neighbors; their spouses are our teachers, colleagues and business owners. As a community we will celebrate many homecomings – opportunities to express our gratitude to our troops and their family members for the decade they have spent at war on our behalf.

As military families ready for the return of a loved one, the USO of Metropolitan Washington will be there to support them throughout what can sometimes be a difficult transition. The USO’s role is to lift the spirits of our military and their families and do the little things to boost morale and let them know they are supported and appreciated. We need your help to do that. Celebrating its 70th year, the USO is the way for the local communities – you – to support the troops and their families. Throughout its history, the USO has developed new and innovative programs to meet the ever-changing needs of service members and their families while holding true to its original mission. With state of the art facilities and simple acts of kindness, the USO is a “home away from home” for those who sacrifice to ensure our freedom and security.

This Fourth of July, take a moment to honor our heroes in uniform as well as our heroes on the home front. As we head into our 235th year as an independent nation, we must stand ready to welcome our heroes home and support military families. This is how America will continue to salute the finest our nation has to offer.

Elaine Rogers is the president and CEO of the USO of Metropolitan Washington. USO-Metro is a private, nonprofit 501(c)(3) organization chartered by Congress and dedicated to “Serving those who serve, and their families” in Washington, D.C., Maryland and Northern Virginia. For more information please visit www.usometro.org.

The SIGNAL staff wishes all our readers a safe and happy 4th of July. Share your tributes to or plans to honor the military here or at www.facebook.com/homefronthelp.

Cybersecurity Isn’t Only About the Network

By • Jun 1st, 2011


The Air Force and Arlington County, Virginia, are taking preventative measures against hackers such as the ones that recently attacked Sony, costing them over $170 million. It’s not just money at risk for government networks, however.

The Air Force has the lead for the Next Generation Airspace and lead for the Department of Defense. Arlington County, which collaborates extensively with the department on many levels, has undertaken continuous monitoring and risk analysis and is currently evaluating its supervisory control and data acquisition (SCADA) systems.

Maj. Gen. Edward L. Bolton Jr., USAF, director of cyber and space operations, office of the DCS for ops, plans and requirements, led a discussion with B.G. Ranck Jr., director of warfighter systems integration at the office of the Secretary of the Air Force, and Mark Orndorff, PEO for Information Assurance and NETOPS for DISA at the AFCEA D.C. chapter’s cyber security luncheon on May 20 describing the Air Force’s approach.

Gen. Bolton asked everyone in the audience to say at what level they thought we should protect. The audience answered that we should protect “every link at every level.”

He also suggested that Air Force’s biggest issue with communications is the “lack of transportability” of the equipment and parts driven by its inability to interoperate between stovepiped systems. He described a soldier as having to carry a pack with three computers, multiple batteries, and multiple wires in order to communicate.

According to Bolton, the Air Force will focus on three main areas: capabilities, employment, and people. He also stated that the Air Force will change the discussion from aircraft allocation to “what information do I need vs. how many airplanes do I have in the air?” It also maintains that, “every airman must have a certain understanding of cyber.”

The Defense Department envisions a joint architecture and joint services information-sharing requirement that is not specific to a particular agency that promotes interoperability and information sharing across previously discrete domains. In keeping with this vision, the Air Force will migrate away from the plethora of often proprietary and stove-piped systems and transition to a single standards-based network. These systems often do not interoperate with other systems both in and outside of the Air Force. The Air Force will channel the resulting savings into building operational capability.

Gen. Bolton also asked the defense contracting community to help the Air Force by not perpetuating proprietary and controlled environments and boxing the Air Force into a technology or proprietary solution.

Though the panel focused primarily on the network and interoperable systems, it did not address the issue of SCADA systems, which are an integral part of Air Force and Defense Department infrastructure. We often don’t realize that our traffic lights, transportation systems, bridges, dams, power systems, water treatment plants and other systems contain digital information vulnerable to attack and theft even though they are not a part of other network systems.

Arlington County has undertaken an initiative to evaluate its SCADA systems and mitigate any risks found. In a public forum, Chief Information Security Officer David Jordan mentioned an article that described how U.S. officials who initially were going to conduct a public forum to discuss the risk of SCADA systems quietly decided the risk was too great to bring it to the public’s attention and cancelled the forum. “We started with the critical infrastructure systems; those connected to the network and are conducting other evaluations according to priority. SCADA systems are vital in the support of day-to-day life in a city,” Jordan stated.

But there are other important systems not directly under the control of the jurisdiction or the Federal Government; such as local phone switching center operating systems, cable, and wireless broadband operating systems and their related command and control networks, he continued.

The Defense Department would do well to conduct similar analyses across the Defense Department, if these are not already under way.

Protecting Our Infrastructure With Unified Disaster Planning

By • Feb 16th, 2011


Individuals, communities, industry, and governments often neglect to plan for secure normal and contingency operations until a disaster strikes. Rather than planning them separately, why not plan normal operations, physical and cyber security, emergency preparedness and disaster recovery, and integrating renewable energy resources? Military and civilian operations on every level and every nation can benefit both before and after an emergency strikes from adopting industry and government best practices and available technologies available around the world today.

Arlington County, Virginia, currently incorporates this approach in its near- and long-term plans. Arlington bears leadership responsibility for Washington Metropolitan Area operations before and after an emergency, having led the entire operations at the Pentagon during 9/11. Dr. Joe Pelton, chair of the Information Technology Advisory Commission, recently said, “The partnership between the Arlington Emergency Preparedness Advisory Commission and the Arlington IT Advisory Commission leadership can help the county and the residents it serves save substantial scarce resources, improve county normal and emergency operations, and help transform county environmental sustainability through our united efforts. The challenge to governments in the 21st century will be integrated and interdisciplinary planning across the traditional sectors that define public services.”

Power, communications, and water represent the three most critical resources. As Hurricane Katrina, the Tsunami, and the Haiti Earthquake so vividly illustrate, lack of these essentials can cause utter chaos, devastate a region, and cause human and environmental suffering and death, not just during the aftermath, but for months and years to come.

Alternative energy resources such as wave energy, free-flow micro hydro, bio power, solar, and small wind generators offer many renewable energy choices for communications, water, and power and other necessities for normal and contingency operations.

Security and privacy provide the foundation for all operations. After Hurricane Katrina, officials turned away well-meaning volunteers because they were unable to verify their identities through trusted authorities via “identity management and credentialing.” On the other hand, inadequate background checks enabled pedophiles and other criminals open access to hurricane victims. We must also assure that unauthorized personnel do not access or tamper with vital cyber assets, particularly after a disaster strikes, as essentially the entire world depends upon the Internet.

The February 2011 rolling blackouts in Texas and New Mexico caused extreme hardships resulting in a “state of emergency.” Some communities lacked natural gas necessary to provide heat and hot water during a bitter cold front, sometimes for five days or more. Success stories evolved on how communities came together to help each other. Daniel Miera, town manager of Taos, New Mexico, stated, “Routine training and incorporating contingency practices into daily activities offer not just preventative measures but can also help develop communities universally. Taos prides itself on its emergency preparedness and disaster training, responding jointly with local and federal agencies to natural disasters, fires, storms, extreme cold and drought. Numerous military bases, Los Alamos Labs, and Sandia Labs represent considerable U.S. defense risk in New Mexico. Taos incorporates alternative energy resources to help reduce energy costs and augment traditional infrastructure.”

Christine Robinson is president of Christine Robinson & Associates, LLC; an enterprise architect currently on assignment to the Air Force Strategic Visual Information Mapping (SVIM) initiative; advisor to Arlington County; and advisory board member to EmeraldPlanet and its global television show. Robinson writes extensively and speaks about security to audiences worldwide.

The views expressed by our guest bloggers are their own and do not necessarily reflect the views of AFCEA International or SIGNAL Magazine.

A Call for New Cybersecurity Collaboration Models

By • Jan 10th, 2011


Our cyber adversaries threaten us as individuals, communities, nations and members of the global community. We risk ruined credit, emptied bank accounts, government privacy information held hostage or destroyed, disabled defense systems and destruction to our infrastructure. Many recognize that our existing organizational and acquisition models can’t respond quickly enough to meet the cyber challenge. Why not establish a neutral entity to act as an impartial system integrator that collaborates global efforts and resources to anticipate and defend against our cyber adversaries?

Many efforts address the cyberthreat from different perspectives, but, none exists such as the one above. We are gradually addressing the cyberthreat but at a rate far less than our adversaries are outsmarting us. The Department of Defense recognizes the cyberdomain as its own separate domain along with air, space, land and sea. However, our existing acquisition and collaboration models can’t keep up. Our adversaries might be a single person with an inexpensive device that can disable a country like Estonia, or nation-states, criminals, terrorists and organized crime. The cost of entry is low. Whole underground networks exist to recruit as well as buy and sell illicit capabilities. Viruses, worms, trojans and more can propagate around the world instantly.

Robert Rodriguez, founder of the Security Innovation Network (SINET) says, “The time is yesterday to explore and invest in new collaboration models.” SINET unites cyber entrepreneurs, venture capitalists, government experts and academics to bring together entrepreneurs and academics who create cyber capabilities with those who can implement them. Stanford University is also a sponsor of and supporter of SINET.

A number of academic institutions actively pursue advanced training and research in cybersecurity. Stanford University and Georgia Tech collaborate. The Stanford University Computer Science Department has also partnered with the Secret Service. The Secret Service and FBI have their respective public-private partnerships. The NSA hosts centers of excellence at many of our nation’s academic institutions. There are other small efforts across the country.

“Cyber Security demands a community effort–deterrence starts with collaboration,” according to Riley Repko, Air Force Senior Advisor, Cyber Operations and Transformation. Realizing that current models weren’t enough, the Air Force asked Repko to come out of the private sector to develop a means of engaging the private sector, the true domain “owners.” Tom Patterson’s  October Government Computer News article “Inside the Pentagon’s Cyber War Games” describes Repko’s desire for “raising the awareness to the innovative competencies the warfighter could exploit by extending their reach into the private-sector–globally.” Why can’t we leverage resources via a ‘trusted’ and scalable mechanism that manages these capabilities? We have tested this model demonstrating considerable merit, but, we need Repko’s leadership and dedicated funds with the right mix of public and private sector talent to make it come to fruition.

This impartial entity could build on the many efforts under way through government, private industry, individual and non-profit entities. It could establish a repository of global resources, identified by capability, in a private and secure environment that could instantly reach out to experts around the world who could address a particular aspect of a cyberthreat. This model would protect government and industry’s need for privacy as well as protect suppliers’ intellectual property. Security and privacy are fundamental to the success. Unlike today’s models, we could potentially find solutions in a matter of minutes, hours and days rather than months or years after the fact. How then, do we get started?

Christine Robinson is president of Christine Robinson & Associates, LLC; an enterprise architect currently on assignment to the Air Force Strategic Visual Information Mapping (SVIM) initiative; advisor to Arlington County; and advisory board member to EmeraldPlanet and its global television show. Robinson writes extensively and speaks about security to audiences worldwide.

The views expressed by our guest bloggers are their own and do not necessarily reflect the views of AFCEA International or SIGNAL Magazine.

MARS’ Mission: Find a New Home, Continue Long-Standing Tradition of Service

By • Sep 17th, 2010


For decades, the military and specially trained civilian amateur radio operators of the Military Auxiliary Radio System (MARS) have provided reliable zero-cost back-up communications to the U.S. Defense Department and armed forces. This civilian-military partnership has served the nation well.

The U.S. military’s reliance on sophisticated communications architectures and networks is a double-edged sword. It conveys distinct advantages to the armed forces. Yet the more sophisticated the technology, the more susceptible it becomes to unexpected failures, disruption or destruction from asymmetric threats, such as satellites’ vulnerability to antisatellite warfare. Systems do fail and can be compromised. Therefore, reliable back-up communications are critical.

In both war and peace, the military has benefited from a formal partnership with nearly 5,000 volunteer licensed civilian amateur radio operators who form the backbone of MARS. Though little-known outside amateur radio circles, this relatively “low-tech” means of back-up communication has a storied record of service to the military.

In the days before cell phones, e-mail and the Internet, MARS was known for relaying messages of morale from service personnel stationed abroad. The MARS mission has evolved to support the U.S. government’s post-9/11 emergency preparedness efforts. As a Defense Department-sponsored program separately managed and operated by the Army, Navy-Marine Corps and Air Force, the system has been recognized by senior Defense Department leadership and was recently reaffirmed in departmental guidance by the Office of the Secretary of Defense (OSD).

In December 2010, DoD Instruction (DoDI) 4650.02 upgraded MARS (formerly the Military “Affiliate” Radio System) to an organized military “auxiliary,” tasking it with providing contingency radio communications support not only to the Defense Department but also to civil authorities at all levels, in accordance with the department’s homeland defense responsibilities. In addition, the secretaries of the military departments were tasked with reporting annually to the OSD on their respective MARS programs.

In a February 2009 SIGNAL Connections article, “Amateur Radio Community Experts Crucial to Emergency Communications,” I discussed how MARS could benefit from OSD’s active guidance and oversight. Under the DoDI, primary policy oversight for emergency communications initiatives involving MARS was assigned to the Assistant Secretary of Defense for Networks and Information Integration (ASD[NII]). In April 2010, Acting ASD(NII) Cheryl Roby declared her strong support for the MARS program and commitment to broadening its role within the department and the combatant commands.

The NII, however, is being eliminated as a result of the “efficiency initiatives” announced by Defense Secretary Robert Gates in August. Many of its functions will be transferred to the Defense Information Systems Agency, the Undersecretary of Defense for Acquisition, Technology and Logistics or elsewhere.

Where MARS program oversight will reside after the organizational disestablishment of NII remains to be seen. But wherever it migrates, MARS operators remain ready to fulfill their contingency communications mission and to expand their relationship with the Defense Department and civil agencies.

In addition to providing high frequency (HF) radio contingency communications support to the Defense Department, MARS operators support other elements of the U.S. government. For example, they actively participate in the National Communications System Shared Resources HF Radio Program, which promotes interoperability between more than 100 federal, state and private sector entities in support of national security/emergency preparedness.

MARS members are experienced radio operators who communicate on military frequencies using both voice and digital modes. They voluntarily devote their time and resources to ensure the Defense Department has reliable contingency communications capability if needed, under all types of circumstances.

The system also works with domestic civilian and emergency response organizations at the national, state and local levels to ensure reliable communications links during emergencies. This includes use of a global network of nodes to relay e-mail traffic via HF radio when Internet connectivity is unavailable. Several state and county emergency management offices also use MARS as the link between their civilian emergency management radio nets and military radio nets activated in an emergency.

MARS operators provide support to individual military installations, as well as the National Command Authority. While MARS represents only a fraction of the communications assets and capabilities available to the Defense Department, interest has resurfaced within the military with regard to the HF radio spectrum MARS uses for the bulk of its operations. This resurgence is being channeled into a productive, expanding partnership between civilian radio operators and their uniformed counterparts, an outcome that should be encouraged and nurtured.

With new Defense Department guidance, an expanded mission, a proven record of accomplishments, and a pool of talented and capable radio operators providing their services voluntarily, MARS is a communications asset that has attracted the attention and support of senior Defense Department leaders.

Notwithstanding the uncertainties resulting from internal Defense Department decisions intended to reduce overhead, eliminate redundancies, streamline management and improve operational efficiencies, the value MARS provides to the Defense Department, civil agencies and the nation should remain strong for the foreseeable future.

David J. Trachtenberg, president and chief executive officer of Shortwaver Consulting, is a former Principal Deputy Assistant Secretary of Defense for International Security Policy and a member of Air Force MARS and SHARES.

An Online Marketplace Serving Those Who Serve

By • Sep 13th, 2010


Blake Hall is a man on a mission: to help U.S. military personnel use “Web 2.0” Internet technologies to help one another and themselves. Hall’s no stranger to demanding missions. A decorated former U.S. Army Captain and Airborne Ranger who led a scout platoon in Iraq, he relates how the first time he ever led a combat mission, his battalion commander laid his hand on his shoulder and said ominously, “Hall, don’t screw it up.” And based on the overwhelmingly positive, initial response to his and his co-founders’ new, veteran-owned web venture, TroopSwap.com, an online community and marketplace for active duty U.S. military, reservists, veterans and their families, that battalion commander would be more than proud.

Fresh from his powerful and moving Washington Post article that has attracted international attention, Blake Hall sat down with me to discuss TroopSwap.com at O’Reilly Media’s Government 2.0 Summit, the inspiring two-day mind-meld of technology and public policy innovators last week in Washington, D.C.

TroopSwap.com is intended to be a kind of Craigslist in Camo: a “gated online community” and marketplace exclusively for U.S. military personnel and the businesses who serve them. Members can buy, sell and advertise almost anything related to military life, and connect socially with others posted to locations around the world in a safe and secure setting, with well-defined, consistently-enforced membership criteria.

“The military is a very insular community. It has its own language, schools and culture. It’s tightly-knit, because it’s based on shared values” says Hall. “By making site membership exclusive to military service members, veterans and their families as they transition, you’re able to serve them in a way a site like Craigslist.com that’s oriented towards the general public simply can’t.”

Hall and his co-founders also believe the military-only, gated community business model enables them to eliminate much of the fraud, abuse and predatory business practices that target service members. TroopSwap.com’s application process for prospective business advertisers on the site works hand-in-glove with a socially-enabled feedback system that’s accessible only to the service members themselves. So, advertisers can’t artificially boost their own star-based ratings, or post derogatory comments about competitors.

Initially, the core buy-and-sell section of the site is focused on four, selected categories: real estate, cars, tactical gear, and household goods. Growth plans potentially include a multi-service MWR (Morale, Welfare and Recreation) and FFR (Fleet and Family Readiness) section of the community. “Each presently hosts its own website. Some of them are very good, but others are outdated and difficult to use, forcing you to download event calendars in individual Adobe .pdf files,” says Hall. “TroopSwap.com could potentially consolidate and host all of this information in a single, searchable location that service members anywhere could easily access to improve their quality of life.”

“We’re also looking at a Meetup.com type model,” he continued. “Their most active groups are comprised of stay-at-home moms. Now, in the military, which is [predominantly] male, you’ve got folks in the active-duty component deploying for one year for every two they’re at home, and a lot service members’ spouses are very young. So, they need to connect with one another, whether around shared interests, or just for support. The Army’s answer is the Family Readiness Group. It’s a good support network, but in the social interaction many units tends to parallel the formal command structure. This alternative would democratize social interaction somewhat through events, at which you could potentially interact with whomever you want.”

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