John Chambers, CEO of internet router manufacturer CISCO, told the DISA Customer and Industry Forum in Baltimore yesterday that "Collaboration will be the productivity tool of the next decade." Generally, its tough to anticipate what challenges and opportunities will present themselves five years from now, he continued.
Several years ago, for example, his company designed and built one of the first routers capable of handling one million telephone calls per second. In the first year, they sold only seven, with many people wondering what you would use such a device for. Five years later, he said, they had sold over 5,000.