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Small Corporate Member Small Business

Total Systems Technologies Corporation
Member Since: 2011 
458 Greenbrier Drive
Saltville, Virginia 24370


President and Chief Executive Officer:
Christine Podracky

Business Focus:
TSTC is an award-winning provider of full lifecycle program, investment, and security management consulting services that enable United States civilian, defense, intelligence, and law enforcement communities to streamline, effectively manage, and defend their programs and operations. In 2002, Christine Podracky, President and CEO, founded TSTC based upon Total Service - Total Commitment®. She believed that the Federal professional services industry was not providing the high quality deliverables and high integrity services that were really needed. Through a lot of hard work and dedication, and keeping the company focused on five core business areas, she built the company on this Total Service - Total Commitment® cornerstone, and strengthened it with multiple ISO certifications to ensure the highest level of corporate and staff ethical standards and commitment. Our Total Service - Total Commitment® to our customers is proven by numerous customer accolades and two DHS Small Business Achievement Awards. From empowering our dynamic team of SMEs to provide innovative, defendable, streamlined business processes - to ensuring that all of our services are tailored, usable, and cost effective, TSTC staff stand committed to: * Customer satisfaction; * Continual improvement of services and deliverables; * Staying ahead of trends; and, * Meeting and exceeding the ever-changing needs and expectations of our customers The concept of Total Service - Total Commitment® extends to our staff and the community as well. TSTC invests in our employees' careers by providing advancement opportunities, training, as well as focused and broad scope tasking, all of which inspires an untiring work ethic and customer focus. We are committed to the communities in which we work and live and are active members in multiple community and outreach organizations. TSTC is a Virginia certified woman-owned and SBA certified HUBZone small business headquartered in Saltville, VA with a satellite office in Fairfax, VA.

TSTC delivers cost-effective tailored services to help you meet your organizational goals. We provide a suite of high quality approaches and solutions that are designed to defend and streamline your operations - allowing you to focus on your mission. Our interrelated service offerings include:

Investment Management
Our federally proven and award winning Investment Management processes are based upon multidisciplinary techniques. The result to your organization is informed decision making, defendable budget-mission alignment, improved metrics and monitoring, and robust program reporting and transparency. 

Strategic and Tactical Analysis
Our analyses are thorough and defendable, and, most importantly, implementable. Our SMEs work with you to streamline business and operational processes and policies, systems, and infrastructures while accommodating the operational tempo of your organization. We break the analysis paralysis cycle and our proven expertise translates into actionable solutions which we help implement to better ensure your success. 

Security and Risk Management
We apply our ISO 27001 and NIST-based approaches to help you safeguard and protect your information - at rest and in transit. In addition to developing policies and procedures, we analyze, implement, and operate solutions. The Result: availability, integrity, confidentiality, privacy, and non-repudiation. Our approaches and staff support major applications, general support systems, critical infrastructures in both classified and unclassified environments, cloud environments and Agile driven organizations. 

Audit Readiness and Compliance
We identify and assess operations and internal controls across the entire risk spectrum and provide practical solutions and mitigation approaches to minimize your risk and exposure, and promote accountability. We help customers prepare for and survive financial, IT, and OIG audits and assessments; we improve customer-auditor communications; we reduce required workloads in support of audits; and we help leverage positive findings. Our proactive approach explicitly addresses findings and root causes, prioritizes activities and required resources, and improves management decision making and compliance reporting.

Management Consulting
With Lean Six Sigma (LSS), ITIL, and Agile development driving our customers' operations, we combine our core competencies in project management, IV&V, analysis, and documentation with our ISO 9001 and ISO 20000-1 policies and procedures, to provide assurance of quality performance and customer focus in all of our activities and deliverables. 

Select clients include: Department of Homeland Security * Customs and Border Protection (CBP) * National Protection and Programs Directorate (NPPD) * U.S. Coast Guard (USCG) * Federal Emergency Management Agency (FEMA) * Law Enforcement within DHS U.S. Treasury Financial Crimes Enforcement Network (FinCEN) Federal Bureau of Investigations (FBI) Defense Logistics Agency (DLA)

Access to Contract Vehicles:
DHS EAGLE II Functional Category 2 Small Business Prime contract holder GSA MOBIS SINs 874-1, 874-6 and 874-7 GSA FABS SINs 520-8, 520-12, 520-14, 520-17, 520-18, 520-20, 520-21 GSA IT Schedule SIN 132-51

ISO 9001:2008 ISO 27001:2013

Small Business Status:
  • Small Business
  • HUBZone
  • Woman Owned
Business Categories:
  • Accreditation/Certification
  • Business Process Re-Engineering
  • Consulting
  • Cyber
  • Engineering & Technical Support
  • Financial Services/Management
  • Homeland Security
  • Information Assurance
  • Information Security
  • Management Services
  • Professional Services
  • Risk Management
  • Security Assessments
  • Security Management
  • Standards
  • Strategic Planning
  • Systems Engineering/Technical Assistance
  • Vulnerability Assessment

NAICS Industry:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
  • 541513 - Computer Facilities Management Services
  • 541512 - Computer Systems Design Services
  • 541511 - Custom Computer Programming Services
  • 561611 - Investigation Services
  • 541219 - Other Accounting Services
  • 541519 - Other Computer Related Services
  • 541618 - Other Management Consulting Services
  • 541690 - Other Scientific and Technical Consulting Services

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