HumanTouch LLC
Member Since: 2017 
7918 Jones Branch Dr Ste 800
McLean VA 22102-3347

Telephone:
  

Email:

Chief Executive Officer:
Moe Jafari

Director Business Development:
Mike Evans

Director, Defense Services:
Robert Nichels

Business Focus:
HumanTouch enables its federal, public and private customers to build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations.

Products/Services:
Cloud Solutions: Cloud Architecture, Application Migration, Cloud Security, Cloud Engineering, Cloud Implementation, Cloud Operations, Cloud Transformation, Platform as a Service (PaaS), Software as a Service (SaaS). Solutions Engineering: Requirements Development, Design and Engineering Analysis, Agile and Rapid Application Development (RAD), Custom SharePoint Integration, Systems Engineering, System Integration and Management, Research and Development. Operations Management: 24x7 Call Center Management, Tier 1, 2 and 3 Support, Personnel Management, Service Level Agreement (SLA) Development/Management, Network and System monitoring, Information Technology Information Library (ITIL) Certified Personnel, Call Center Planning Support and Operations Services. Infrastructure Engineering: Information Technology Service Management (ITSM), Network Operations Center Management, System Engineering and Administration, Identity Access Management, Database and Data Management, Desktop Support, Disaster Recovery, Cloud Architectures (IaaS, SaaS or PaaS). Cybersecurity: Risk Management Framework Implementation, FISMA Compliance and SA&A, Cyber Risk Management, Information Security Continuous Monitoring (ISCM), Security Engineering Support, Security Architecture Support, Cyber Operations and Incident Response, Vulnerability and Penetration Testing, Security Training. IT Strategy and Modernization: IT Strategic Planning and Execution Management, Business Process Development using BPMN 2.0, Enterprise Architecture Development, IT Portfolio Investment Management, Capital Planning and Investment Control (CPIC), Business Case Development, IT Roadmap Development, Consolidation Management. Program Management: Performance Management, Metrics Development, Performance Data Analysis, Schedule Development, Task Decomposition, Critical Path Analysis, Risk Management, Earned Value Management, Stakeholder Engagement, Federal Acquisition Support.

Clients:
The United States Census Bureau / The Internal Revenue Service / The Food and Drug Administration / Centers for Disease Control and Prevention / The Nuclear Regulatory Commission / The Federal Bureau of Investigation (past & BPA) / The United States Marine Corps / The Federal Aviation Administration / The United States Army / The Defense Information Systems Agency / The Centers for Medicare and Medicaid Services / The United States Mint / The United States Securities & Exchange Commission / The United States Department of Agriculture

Access to Contract Vehicles:
GSA Contract Holder; GSA STARS II GWAC / GSA Schedule 70 GWAC / SeaPort; US Navy Seaport-e IDIQ / United States Census Bureau; USCB ESF BPA / FDA - HD BPA / FDA - ICT21 IDIQ / USDA - Cyber BPA / CDC - CIMS IDIQ / US Navy - SPAWAR - BFS Pillar IDIQ / IRS - TIPPS4 IDIQ / FBI - ITSC BPA

Certifications:
CMMI DEV-3 - CMMI Maturity Level 3 Compliant / ISO 9001 Certified / AFAQ ISO 20000-1:2011 - IT Service Management AFNOR Certified, SeaPort-NxG