IT Support Transformation

In September, the chapter presented three $250 scholarships to enlisted members from Tinker Air Force Base. Helen Davis, special projects team lead, Enterprise Services Center (ESC), also spoke on transforming their information technology support organization. The ESC provides information technology support for approximately 4,000 users and 4,600 machines in the Federal Aviation Administration. Davis discussed how she helped change the information technology support culture and origination in the ESC. These changes increased customer satisfaction and reduced down time.

Event Photographs: