In January, the chapter met in person and online to conduct their monthly chapter luncheon meeting and invited Suresh Gursahaney, CEO and NG9-1-1 thought leader of MicroAutomation, a leading provider of Next Generation 9-1-1 Solutions, to be their guest speaker. The chapter services Tinker Air Force Base and the surrounding greater Oklahoma City area.
Gursahaney was awarded the Oklahoma City Chapter coin after his 'Modernizing Emergency Communications with the DoD' presentation at the chapter meeting. The presentation explored the challenges of enabling the U.S. Defense Department to support modern emergency communication solutions. Specifically, the current limitations of 9-1-1 communications at Defense Department bases and solutions for how the armed forces can transition from basic 9-1-1 services to Next Generation 9-1-1.
"It was an honor and privilege to be able to present new ways of using Next Generation 9-1-1 technology to support the people who protect and serve our country," said Gursahaney. "Security, cost and standardization are some of the key challenges for DoD. I shared several solutions for overcoming those challenges and how to transform a legacy Emergency Operations Center within the DoD."
Suresh also briefed the 16th Air Force's 38th Cyberspace Engineering and Installation Group at Tinker Air Force Base earlier in the morning on Next Generation 9-1-1, Command Post and Call Center technologies.
MicroAutomation's team of experts provides next-generation automation and efficiency in crucial communications. Its automated solutions are designed with users in mind by making communication experiences effortless for clients and their end customers. MicroAutomation leverages proven technologies and best practices to create and implement reliable and effective emergency response and enterprise contact center solutions for Fortune 500 companies throughout the world for a broad range of industries, including public safety 9-1-1 centers, healthcare, retail, hospitality, utilities, the Defense Department and other targeted industries. For more information, please visit www.MicroAutomation.com
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