AFCEA International Chapter News
LEXINGTON-CONCORD CHAPTER CHAPTER - Oct 12, 2020

Chapter Launches First Webinar Guest Speaker Series

In early October, Colt Whittall, chief user experience officer of the U.S. Air Force, Office of Secretary of the Air Force, kicked off the chapter's inaugural, newly minted webinar "New Horizons - Accelerating Change"- Distinguished Speaker Series, sponsored by Red Hat. Mr. Whittall is responsible for improving Air Force user experience with the department's huge range of information technology (IT); the first such position in the Department of Defense. Whittall delivered an incredibly informative discussion about how the Air Force is transforming and improving its user experience and the meaningful progress made to date to optimize existing applications; the user journey with IT; and the department's IT infrastructure. He noted that he is a proponent of moving toward solid-state drives; implementing standard design systems as a UX tool in designing new systems; and assiduously collecting/analyzing user data (akin to an IT service company) to underpin continuous improvement.


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