A Tough Scorecard for Transformation
A few years ago, the U.S. Defense Department stated that transformation is "a process that shapes the changing nature of military competition … through new combinations of concepts, capabilities, people and organizations." It was a good enough start, but if this description is to hold, then what defines the shape of both current and future transformational success? A process without successful execution or quantitative feedback is of little value. Transformation requires more than change for change's sake.