Governing in a Web 2.0 World
Governing in a Web 2.0 World
U.S. government agencies recognize the effect that Web 2.0 technologies are having on society, and some are eagerly incorporating them into their operations. However, unlike previous eras in which government embraced new capabilities routinely, today’s efforts go beyond merely adapting to innovative technologies. The Web 2.0 revolution is impelling cultural change faster and to a greater degree than ever experienced in recorded history, and democracies that answer to their populaces already are feeling the effects of that change—and ignore those effects at their own risk.